Book Apointment

Cancelation & Refund Policy

Hello everyone, here is a summary of my cancelation policy. I have a 5 hour cancelation policy. The Late Cancel or No-Show Fee is $50. However, if a client is scheduled before 2pm the following day, then I need to know by 7pm the day before. This insures me plenty of time to get the time slot filled.

I encourage my clients to download our app Achieve by Wellness Living. There you can cancel appointments, view your transactions, or see your future appointments.

Refunds:

  • Gift Cards expire 5 years after purchase date. Refundable within 2 weeks of purchase. Keep in mind refunds take 3 to 5 business days to process.

  • Packages are refundable within 1 week of purchase.

  • Packages do not expire.

  • Packages or Loyalty programs are transferable without a fee.

  • NOTE: Memberships charged within 30 days can be refunded. They can be paused or cancelled and client will not lose prepaids. They can also be shared.

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